How to Add Faq's To your Chatbots

11-18-2024

Train your chatbot with your own questions and answer. Refer to the step-by-step guide on adding FAQs to your chatbot.



Step 1:

Go to the FAQ section in your dashboard and select the Chatbot you want to add FAQ

Select Chatbot

Step 2:

Click “Add FAQ” button in top right corner to add your questions and answers to train your chatbot.

  • In the “Add your question” field add your question
  • Your answer field add your answer for that specific question.
Add Faq

Step 3:

Upload Documents
If you have your readymade faq document you can upload it using the option “Upload Document”

upload faq

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