Privacy Policy

Last updated: 9-18-2024

Who We Are and How We Collect Your Personal Data

Janqwiz Consulting, based in California, USA, operating under the brand ChatWhatChat, is committed to safeguarding the privacy of your personal data. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with all applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

We collect personal data when you interact with our services, such as through our website or communication tools. Personal data includes information like your name, email, billing information, and any other information you provide while using our services.

Contact Us

For any questions about this Privacy Policy or requests regarding your personal data, you can contact us at:

Email: [email protected]

III. Purposes of Processing Your Personal Data

We may process your personal data for the following purposes:

Service Provision: To provide and manage access to our services (e.g., appointment scheduling, customer service, lead generation).
Account Management: To create and maintain your user account.
Customer Support: To respond to inquiries and resolve issues.
Marketing: To send you updates, special offers, or newsletters (with your consent, where required).
Security: To ensure the safety and security of our services.
Legal Compliance: To comply with legal obligations such as billing and accounting requirements.

Types of Data We Process

Depending on your use of our services, we may collect:

Identification Data: Name, email address, and contact information.
Financial Data: Billing information necessary for payment processing.
Technical Data: IP addresses, device identifiers, and usage logs.
Marketing Data: Preferences for receiving marketing communications.

Your Rights

You have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Request Deletion of your personal data.
Object to the processing of your data for direct marketing purposes.
Withdraw Consent at any time if processing is based on consent.

How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

VII. Data Sharing

We may share your data with trusted third-party service providers to help us deliver our services (e.g., payment processors, hosting providers), but we ensure they comply with data protection laws.

VIII. Security of Your Data

We use appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to improve functionality and enhance your experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website performance.


California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to request:

Access to personal data collected in the last 12 months.
Deletion of personal data (with some exceptions).
Opt-out of the sale of personal data (we do not sell your data).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, and we will notify you of significant changes.

Effective Date: September 18, 2024

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